My dad is 84 years old and not in the best health. My mom is his caregiver and does a fabulous job of helping him live a good life in spite of his health issues. But last week there was a mini-crisis. My dad has false teeth that he cleans each night in a bowl with a Polident tablet. As he watched a tv show, my mom handed my dad the small plastic bowl with water and the Polident tablet to drop in after he placed his false teeth in the bowl. She then walked away to prepare things for bedtime. After about 10 minutes, Mom returned and gave my dad his nighttime medication to take. Dad exclaimed, “I already took my pill. And it sure took me a while to chew it up.” Much to my mom’s dismay, my dad ate the Polident tablet! Mom immediately checked the package and made a call to poison control as suggested. Jim (a really nice guy according to Mom) at Poison Control assured my mom that my dad would be just fine with a small possibility of an upset stomach. Although a medicine mix-up is a serious issue and can cause negative consequences, this particular instance is now just another funny story that helps my family laugh through my dad’s struggles. But my mother has also learned two very important communication strategies. First, my mom now makes sure my dad is paying attention when she gives him instructions. She stands in front of him and makes eye contact as she shares the information. Second, she makes sure to repeat her verbal instructions and have my dad repeat the instructions to check for understanding. etc Strategies believes that using these very important strategies (making sure your audience is paying attention, repeating the information, and checking for understanding) can help create a more positive and productive communication experience. Imagine ALL of the mix-ups that can be avoided using good communication!