A big thanks to Amoco Federal Credit Union for inviting me to speak at their Amoco Select Partner Luncheon last week. The presentation, originally scheduled back right before Harvey, gave me a chance to share some communication strategies for engagement. Of course, I used a theme, “Cultivating Communication Strategies” (related to spring-time planting and gardening), and I had such fun sharing ideas and activities related to the theme. But as Karen and I brainstormed about this week’s blog, we realized that we have never really shared what etc Strategies is all about and what we actually offer for training and presentations. So, to continue my “cultivating” and “growing” theme, I thought I would “plant some seeds” about what we do and how we can possibly help you and your company or organization.
As I shared in last week’s presentation, I am not a gardener, I can’t sing, and I’m not a great cook. But after 25 years educating, training, and communicating in a variety of classrooms, I have examined and evaluated strategies and techniques to produce successful communication experiences -- and I would love to share those with you! Karen and I created etc Strategies after many Friday nights (drinking beer and eating pizza) with our husbands who would share the communication issues they experienced at their workplaces. Between bites of pizza and sips of beer, I would share ideas to solve their issues! And my ideas worked! Now we would like to work with you (no pizza or beer needed) to address your communication issues and team building needs.
What makes us unique is that we first sit down with you to find your specific needs and then create a customized program using industry specific examples and scenarios to better connect participants and the shared information. From veterinarian terms to contracting scenarios to plant safety jargon to everything you ever wanted to know about pet grooming -- I love learning new stuff then sharing communication strategies using your industry’s jargon, procedures, and policies.
We offer a variety of training options including conference and keynote presentations, stand alone sessions, a series of trainings (one hour each week for six weeks), and our recently developed Communication Bites, mini-sessions we present during lunch. Improved communication leads to increased safety, productivity, customer service, quality, efficiency, collaboration, as well as employee morale and retention. And the numbers prove it -- research shows that a business with 100 employees spends an average downtime of 17 hours per week clarifying communication. This translates to an annual cost of $528,443!
Show your employees and customers the value of communication training -- let us help you GROW your communication skills. etc Strategies believes that “cultivating” communication skills will allow your business to “blossom” and “produce” far reaching benefits for all. (See how I love a theme!) Let us know how we can help you!
We look forward to hearing from you!