“That’s all you got?”
“I think I could kick it that far!”
“Better than the yellow at least.”
As I played my new favorite sport, Top Golf, the super-neat, computerized scoreboard shared these “motivational” statements after each of my shots. My friends and I laughed as funny (but biting) remarks flashed time and time again. Now don’t get me wrong … I totally deserved each statement because I totally suck at Top Golf. But I really don’t care! I have a great time just playing, and the score is not important to me. During a game last week, the manager asked our group if we minded moving to another bay to make room for a party. We didn’t mind at all, and he offered us a free hour of play. He noticed my score and laughingly encouraged me to just throw the next ball instead of hitting it. Please don’t think that he was being mean or hurt my feelings … he didn’t at all … but I then commented that the scoreboard was NOT helping my self-esteem with its snarky statements about my playing. The manager shared that the statements are designed to make you so mad that you will try even harder to make a better score. Huh?? Negative feedback to make me try harder??? Perhaps this method works for some people, but I have a hard time believing that negative feedback or negative motivation can EVER produce anything positive. Research shows that positive feedback and positive motivation in the workplace increases productivity, leads to achievement of organizational goals, builds better relationships, and develops stability of the workforce. And these positive remarks should come from managers, supervisors, and peers and should go up, down, and across the organizational chart. etc Strategies believes that positive feedback and positive motivation can produce a positive work culture and positive employees. Maybe Top Golf should include a few “Nice try!” and “Keep working at it!” remarks for players like me. Who knows? Maybe those positive remarks can help my game! It certainly can’t hurt it!!