Today’s blog is a very special gift from my partner (and bestie) Karen Kemp. Enjoy!
Texting - hands down one of the best inventions ever. I love to text! There are so many situations in which texting is way better than having a full blown conversation. “Do you need me to pick up anything on the way home?” “Nope, I’m good!” ”I’m running about 15 minutes late for our meeting.” “No problem, see you soon.” Having the option to text, especially when brevity is appropriate, is fantastic!
With all of the benefits texting affords us, there is a dark side (sorry, I had to include a Star Wars reference!). Have you ever sent a text to someone that was taken the wrong way? Herein lies the problem with texting. Lack of tone. It’s nothing a smiley emoji or exclamation point can’t remedy, right? I wish it was that simple. We all have a story about someone taking the meaning of a text or email wrong because of the lack of tone. This is a perfect example of why a phone call or face-to-face visit would be a better choice if the subject matter could be misconstrued!
So, here is my pitch for the spoken word. We all have a unique voice, and we should use it. Think of all of the benefits that are gained by actually speaking. First, it’s actually less time-consuming. There is less chance of a misunderstanding, and if there is a misunderstanding, it can be clarified right away. And you don’t need to wait around for the person to text you back (huge time-saver!). It’s a win-win! Second, I personally think it is friendlier and more relational to talk rather than text. Texts tend to be more task-based where speaking is more personal. Even if you are in a hurry, an extra few seconds of chit-chat can go a long way with the person you are working with. Third, don’t even get me started on auto-correct! Last but not least, and this is a biggie, you are giving your time and attention to the person you are working with showing that you truly value him or her. This is truly the gift that keeps on giving!
etc Strategies believes that there is a communication option for every situation, and you should always consider communicating face-to-face or on the phone, especially if tone can be misunderstood. But if you are texting, be sure and drop in an exclamation point or an emoji just to make things clear! 🙂